Initial advice service charges
The purpose of our first discussion is to establish if we can help you to meet your financial objectives.
This discussion is free of charge (up to one hour). Should you then decide that you want us to provide advice there will be a cost for our services. We offer a variety of methods by which we can be remunerated so that you can select the method that best suits your needs. We will discuss your payment options with you, agree a charge for the work that we will carry out, and answer any questions you have.
We will not charge you until we have agreed with you how we are to be paid. We will also tell you if you have to pay VAT and if there are other costs that might arise in connection with the services we provide to you.
Paying our initial charges
Our charges are payable on completion of our work and must be settled within 28 business days. Payment can be made either by:
1. Cheque or direct bank transfer (we do not accept payments by cash).
2. You may pay our charges via deductions from the financial product(s) that you might invest in, where the product/platform provider allows this. Please note that if you choose to pay by deduction from a financial product this will reduce the amount left for investment and may, depending on your circumstances, have other consequences. Although you may pay nothing to us up front, this does not mean that our service is free. You still pay us indirectly through deductions from the amount you pay into your product.
3. If your investments are held on a platform (a platform is an online investment administration service) you may choose to pay our charges out of the funds held within the platform cash account (where the platform provider offers this facility). If this method is selected it is important that sufficient funds are maintained in the account to cover our adviser charges as and when they become payable.
If you select option 2 or 3 we will discuss how it works and the implications of using this payment method with you prior to putting it in place.
Our ongoing review service
There is much more to investing money than just making the initial investment decision. Your investments will form part of an overall financial plan and are matched to your attitude to investment risk. It is important to ensure that your investments continue to meet your changing needs and future objectives. Our range of service levels is designed to help you keep track of your investments and identify any changes that become necessary.
Payments for the above services can be made either by deduction from your investment(s) on a monthly, quarterly, six monthly or annual basis, where the product / platform provider is able to offer this facility or by regular fee (paid by standing order). Deductions from the product / platform could reduce the amount left for investment and may, depending on your circumstances, have other consequences. If you select this option we will discuss the implications of using this payment method with you prior to putting it in place.
Please contact us to find out more.